Company: Grossi Florentino

Location: VIC

An opportunity to obtain a front of house position with career progression in renowned venue with excellent remuneration.

Successful applicants should have a minimum of 3 years front of house experience, be able to deliver genuine hospitality and positively contribute to the team.

About Grossi

The Grossi family has a 3 generation history in quality dining in Melbourne Australia.

Grossi Florentino is a highly regarded restaurant which maintains contemporary appeal within its long history as part of the fabric of Melbourne, originally established in 1928.  Renowned for guest care and service, welcoming and learning environment.

Our Venue kitchens focus on quality driven produce, strong Italian heritage and value cohesion between front and back of house.

Our focus is on continuously reaching greater levels of guest experiences. Our team members work in excellent conditions and can expect to be in an environment that promotes the development of skills, knowledge and career advancement.

Job Description

You will be responsible for the preparation and delivery of exceptional customer service, reporting to managers, maintaining guest information, product development.  You will need to ensure the highest level of consistency and maintenance of the restaurant and work well within the back of house and front of house team to ensure cohesion, effective communication and that all food and service is delivered at the highest standards.

Skills & Experience

  • Have excellent communication and organizational skills
  • Formal wine and beverage knowledge
  • Be committed to exceeding guest expectations and delivering hospitality
  • Desire to continue learning & growing within the Industry
  • Have excellent technical skills
  • Exceptional people skills and social awareness

About The Individual

As the successful applicant you will work well within a team and possess a flexible approach in order to meet the changing needs of a growing and exciting profession. You will demonstrate excellent customer service skills and will be friendly, polite and courteous at all times.